Tenancy Services

Account & Payment Information

If you need access to your accommodation, tenancy or payment details please contact accountsreceivable@civic.org.au

Enquiry & Eligibility

If you are interested on housing support contact us to discuss your needs: 1300MYCIVIC (1300 692 484) or send an online enquiry enquiries@civic.org.au

Complaints & Feedback

Do you want to share feedback or report a complaint contact us: 1300MYCIVIC (1300 692 484) or send an online enquiries@civic.org.au

Repairs & Maintenance Request

Do you need to report something to be fixed in the accommodation you have with us? Please send an email to property@civic.org.au

submit repairs & maintenance reuqest


To access the following fact sheets and further information about Tenancy Services please email property@civic.org.au

  • Tenancy Property Standards Fact sheet
  • Tenancy Management Procedure
  • Compliant Management Procedure
  • Privacy Policy
  • Tenancy Rights & Responsibilities Fact Sheet
  • Tenancy Maintenance Expectation Fact Sheet

Our Partners

Centrepay-logo   logo-nrsch

MyHousing  CHIA_logo_stacked_transparent-300x183

Other assistance

If you are after further assistance relating to accommodation support please see below useful links.

  • Call us today
    1800 253 743
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